Dealing with Staff Conflicts in Schools

Staff conflict can drain time, morale, and momentum — but when managed well, it can actually strengthen your team. This practical 60-minute course is designed specifically for principals, deputy principals, and school leaders who want to handle conflict clearly, fairly, and confidently.

You’ll learn how to spot issues early, navigate difficult conversations, and meet your legal responsibilities — all within the unique context of school leadership.

What’s included:
• Self-paced, online access anytime
• Practical strategies grounded in real school situations
• Legal and cultural considerations made simple
• Built for leaders — no theory overload

Course modules include:
• Understanding Conflict in School Environments – Why conflict happens and what fuels it

• Key Principles for Effective Conflict Resolution – Practical techniques for handling issues early

• Cultural Considerations in Conflict Management – Why school culture matters in conflict resolution

• Proactive Strategies to Prevent Staff Conflicts – Systems and habits that reduce tension before it builds

• Legal and Policy Frameworks – Your obligations under employment law and school policies

• Quick quiz – A short check-in to help reinforce key ideas